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Frequently asked questions

What is CPD?

CPD stands for Continuing Professional Development (CPD) and is the term used to describe the learning activities professionals engage in to develop and enhance their skills and knowledge.

CPD is a form of life-long learning or training in a structured way.

Completing CPD endorsed learning gives you CPD Points. These points can then be used in your portfolio/resume or future career as a professional.

What is CPD for?

The CPD process helps you manage your own development on an ongoing basis. Its function is to help you record, review and reflect on what you learn. It’s not a tick-box document recording the training you have completed. It’s broader than that.

When will I receive my certificate?

Immediately! You will receive an email with a copy of your certificate from our LMS platform Learning Lounge. If you wish to opt-in to receive a hard copy certificate via post, we can do that too. Simply email us at and we’ll get that sorted.

Can I pay off my course later if I can’t afford to pay upfront?

Absolutely! We have flexible payment options:
        – 3-month rapid payment plan
        – 6-month rapid payment plan
        – 12-month payment plan

Simply click on Enrol Now button available on the right hand side of the course page to sign up. Your nominated credit/debit card will be charged on a monthly basis and you will receive a receipt for each recurring payment.

Who should I contact if I need help?

No brainer! We have a few options.
     – Use our live chat, bottom right-hand corner of the website.
     – Email us at (24/7)
     – Call us on 1300 459 157 (Brisbane business hours, Australia)

If we don’t answer, it is likely that we are on the phones helping another customer.

Please leave us a message and we’ll get back to you ASAP. That’s our promise!

How long would it take to complete my course?

As long as you need. Your course will never expire. That’s what self-paced learning is all about. You’re in full control! Study as much or as little as you need. If you’re busy slow down, not so busy, speed up a little.

What is CPD accredited training?

It means, Eo Academy courses have been assessed by the CPD body. Independent subject matter experts have assessed and reviewed all of Eo’s learning materials. The independent experts from the CPD body have assessed our learning objectives for each course, the learning content and the end of course assessment. The CPD body has effectively endorsed our learning for continuing professional development purposes.

What will CPD do for me?

CPD can help you to reflect, review and document your learning and develop and update your professional knowledge and skills. It is also very useful to:

• provide an overview of your professional development to date
• remind you of your achievements and how far you’ve progressed
• direct your career and help you keep your eye on your goals
• uncover gaps in your skills and capabilities
• open up further development needs
• provide examples and scenarios for a CV or interview
• demonstrate your professional standing to clients and employers
• help you with your career development or a possible career change.


I am a business and I have employees who require training and development. What can you offer me?

We have tailored training and development plans for corporate clients. These include a range of benefits, access to corporate pricing and tailored online LMS branding for your company.

For corporate engagement please email us or call our office on 1300 459 157 to speak with one of our Business Development Managers.

What happens if I changed my mind about the purchased course?

We will assess your situation and help you in any way we can.

You may have the option to defer, swap your course into another or you can gift your course to a friend, family member or employee.

If we can help, we will!

Would it be possible to defer my course if required?

You don’t need to because all our courses are 100% online. Your course will always be there waiting for you. 1 month, 6 months, 2 years later. Unlike traditional education models, Eo understands that life can get in the way, we get it!

Our learning platform will always be there. Just log in whenever you need. If you ever have any issues, please contact us 1300 459 157 or email

Is Eo Academy an Australian business?

Absolutely. Click on About Us to find out more about Eo Academy. We are an Australian Company based in Brisbane. You can visit us if you wish! We’re happy to meet our customers!

We have a team of professional and dedicated people passionate in helping others succeed and we are ready to support your learning journey, every step of the way.

Pay Upfront &

$ 999 Upfront payment
  • Was RRP$3141
  • Save ($2142)

3 Month Rapid
Payment Plan

$ 1047 Per month for 3 months

6 Month Rapid
Payment Plan

$ 523
Per month for 6 months